Our T&Cs for holiday apartments at the Grüne Laterne:
- In the event of making a booking we request a deposit of 250,00€ (from 1 week) by bank transfer (Cassa Raiffeisen Alta Pusteria - IBAN: IT 31 U 08020 58910 000300022616 – SWIFT-BIC: RZSBIT21109)
- Please note, that for a stay of less than 3 nights we charge a small extra price to the daily prices
- On the day of arrival the apartments will be available from 2 pm. Please vacate your apartments by 9 am on your day of departure.
- You can settle your invoice by paying cash, by debit card or credit card.
- We regret that we cannot confirm your apartment number. But we are happy to note your wishes.
- Smoking is not permitted in our premises! You may smoke cigarettes, cigars and pipes on the balconies and outside.
- Our cancellation policy:
- Our cancellation policy for bookings for the months May, June and July 2020 will be more flexible (even bookings which have already been made). Cancellation free of charge until 1 week before the date of arrival. The terms will be adjusted due to future travel restrictions made by the governments
- For bookings from July 2020 on our terms are:
Up to 30 days before arrival free of charge
Up to 15 days before arrival we charge 50% of the total amount
Up to 7 days before arrival we charge 75% of the total amount
After that we charge 100% of the agreed total price.
In the case of late arrival or early departure the respective days are also charged at 100% of the daily price
- From May 2019 we will use a new system with flexible prices!