Our booking terms and conditions:
- In the event of making a booking we request a deposit of 30% by bank transfer (Cassa Raiffeisen Alta Pusteria - IBAN: IT 31 U 08020 58910 000300022616 – SWIFT-BIC: RZSBIT21109).
- Please note, that for a stay less than 3 nights we charge a small extra price to the daily price
- The rooms are available from 2 pm on the day of arrival and should be vacated by 10 am on the day of departure.
- You can settle your invoice by paying cash, by debit card or credit card.
- We regret that we cannot confirm your room number. But we are happy to note your wishes.
- Smoking is not permitted in our premises! You may smoke cigarettes, cigars and pipes on the balconies and outside.
- Cancellation policy:
- Our cancellation policy for bookings for the months May, June and July 2020 will be more flexible (even bookings which have already been made). Cancellation free of charge until 1 week before the date of arrival. The terms will be adjusted due to future travel restrictions made by the governments
- For bookings from July 2020 on the terms are:
Up to 30 days before arrival free of charge
Up to 15 days before arrival we charge 50% of the total amount
Up to 7 days before arrival we charge 75% of the total amount
After that we charge 100% of the agreed total price.
In the case of late arrival or early departure the respective days are also charged at 100% of the daily price