Our booking terms and conditions:
- In the event of making a booking we request a deposit of 30% by bank transfer (Cassa Raiffeisen Alta Pusteria - IBAN: IT 31 U 08020 58910 000300022616 – SWIFT-BIC: RZSBIT21109).
- Please note, that for a stay less than 3 nights we charge a small extra price to the daily price
- The rooms are available from 2 pm on the day of arrival and should be vacated by 10 am on the day of departure.
- You can settle your invoice by paying cash, by debit card or credit card.
- We regret that we cannot confirm your room number. But we are happy to note your wishes.
- Smoking is not permitted in our premises! You may smoke cigarettes, cigars and pipes on the balconies and outside.
- Cancellation policy:
- Our cancellation policy for bookings for the months June and July 2020 will be more flexible (even bookings which have already been made). Cancellation free of charge until 10 days before the date of arrival. The terms will be adjusted due to future travel restrictions made by the governments
- For bookings from July 2020 on the terms are:
Up to 30 days before arrival free of charge
Up to 15 days before arrival we charge 50% of the total amount
Up to 7 days before arrival we charge 75% of the total amount
After that we charge 100% of the agreed total price.
In the case of late arrival or early departure the respective days are also charged at 100% of the daily price